About Floodline

Floodline in Scotland is operated by the Scottish Environment Protection Agency (SEPA). It provides live flooding information and advice on how to prepare for or cope with the impacts of flooding 24 hours a day, 7 days a week.

Our telephone service and website can be accessed by everyone, but by registering with us you can receive free flood messages for your area of interest direct to your phone.

How does the service work?

When you are signed up to Floodline and flooding is forecast in your area, we will send you a message by phone or text, advising that a Flood Warning or Flood Alert has been issued and where to go to find out more about the flooding situation.

You can call Floodline on 0345 988 1188 or visit the Flood Updates page for live flooding information.

Receiving advance notice of flooding means that you have time to prepare and reduce the impact of flooding on your life and your property.

Why should I sign up?

In Scotland, many thousands of properties are at risk of flooding. Roads, transport networks and community facilities can be affected too, meaning you may have to change your plans at short notice. Be prepared, use Floodline.

Having advance notice of flooding will give you time to take steps towards:

  • protecting your family, property, pets and livestock;
  • making alternative travel arrangements;
  • alerting staff, customers and suppliers of possible disruption;
  • moving valuables and stock to a safe area;
  • limiting the overall cost of damage.

Ready to sign up?

Use our postcode checker to find out if your property, business or route to work is in a flood risk area and what type of message (Alert or Warning) you can receive in your area.

Visit the sign up page on SEPA's website or phone us on 0345 988 1188. Alternatively, you can fill in this sign up form and post it Floodline Registration, Strathallan House, Castle Business Park, Stirling, FK9 4TZ.

Before signing up, please take a moment to view Floodline's Terms and Conditions for more information on the service, creating your Floodline account and the type of messages you will receive. Read our Privacy Notices for further information on how we store and use your personal information.

Important change to the Floodline service

Please note, as of 1 April 2018, the 0845 Floodline number (0845 988 1188) will be deactivated and removed. The Floodline service will now only be accessible when calling the 0345 number. If you have any questions or would like to know more, please contact us on 0345 988 1188 or fill in this contact form.