About Floodline

Floodline in Scotland is operated by the Scottish Environment Protection Agency (SEPA). It provides live flooding information and advice on how to prepare for or cope with the impacts of flooding 24 hours a day, 7 days a week.

Our telephone service and website can be accessed by everyone, but by registering with us you can receive free flood messages for your area of interest direct to your phone. 


How does the service work?

When you are signed up to Floodline and flooding is forecast in your area, we will send you a message by phone or text, advising that a Flood Warning or Flood Alert has been issued and where to go to find out more about the flooding situation.

You can call Floodline on 0345 988 1188 or visit the Flood Updates page for live information.

Receiving advance notice of flooding means that you have time to prepare and reduce the impact of flooding on your life and your property.

In Scotland 108,000 properties are at risk of flooding as well as the impacts to local roads and community facilities when flooding happens. We can all be affected by flooding so be prepared and know what to do by using Floodline.


Ready to sign up?

Use our postcode checker to find out if your property, business or route to work is in a flood risk area and what type of message (Alert or Warning) you can receive in your area.

Visit the sign up page on SEPA's website or phone us on 0345 988 1188.

View our terms and conditions.


Important change to the Floodline service

Please note, as of 1 April 2018, the 0845 Floodline number (0845 988 1188) will be deactivated and removed. The Floodline service will now only be accessible when calling the 0345 number. If you have any questions or would like to know more, please contact us on 0345 988 1188 or fill in this contact form.